Last updated: December 16, 2025
Big Agua Press (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
We collect the information you provide when you:
- Place an order
- Sign up for emails
- Contact us through our site
This may include:
- Name
- Email address
- Shipping address
- Payment details (processed securely through our payment provider)
- Order details
We do not store your full credit card number. All payments are processed through third-party providers such as Stripe or PayPal.
How We Use Your Information
We use your information to:
- Process and ship your order
- Send order confirmations and updates
- Respond to messages or customer service requests
- Improve our website and customer experience
- Send optional marketing emails (only if you opt in)
We do not sell, rent, or share your personal information with third parties for their marketing.
Third-Party Services
We use trusted third-party services to operate our store, including:
- WooCommerce (online store platform)
- Stripe / PayPal (secure payment processing)
- USPS / shipping partners (to deliver your order)
These providers only receive the information needed to complete their services and are not permitted to use it for any other purpose.
Cookies & Tracking Technologies
Our website uses cookies to:
- Remember items in your cart
- Improve site performance
- Analyze how visitors use the site
You can adjust your browser settings to block cookies at any time.
Email Communications
If you subscribe to our email list, we will send updates about new books, events, and promotions.
You may unsubscribe at any time by clicking the link at the bottom of any email. We do not send marketing emails without your permission.
Data Protection
We take reasonable steps to protect your information, including:
- Secure payment processing
- Encrypted website connections (HTTPS)
- Limited access to customer information
However, no online system is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
Our books are for children, but our website and store are intended for adults.
We do not knowingly collect personal information from children under 13.
If we learn that a child has provided information, we will delete it promptly.
Your Rights
You may request to:
- Access the information we have about you
- Update or correct your information
- Delete your information (unless needed to complete an order or for legal reasons)
To make a request, contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us.